Privacy Policy

Privacy Policy

At Cobra & Co, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, interact with our services, or make purchases from us. We comply with the applicable data protection laws in the United Kingdom, the European Union, and other international jurisdictions, including the General Data Protection Regulation (GDPR) and other relevant privacy regulations.

1. Information We Collect

1.1 Personal Information: We may collect and process various types of personal information about you, including your name, email address, postal address, phone number, payment details, and any other information you provide to us when making a purchase or creating an account.

1.2 Website Usage Information: We may collect non-personal information about your interactions with our website, such as your IP address, browser type, operating system, and the pages you visit. This information is collected through cookies and similar technologies.

2. How We Use Your Information

2.1 Providing and Improving Services: We use your personal information to process your orders, communicate with you about your purchases, and provide customer support. We also use your information to improve our website, products, and services, based on your preferences and feedback.

2.2 Marketing Communications: with your consent, we may send you marketing communications, such as newsletters and promotional offers, about our products, events, and special promotions. You can opt-out of these communications at any time by following the unsubscribe instructions provided in the communication.

2.3 Legal Obligations: We may process your personal information to comply with legal obligations, such as tax and accounting requirements, and to prevent fraudulent activities.

3. Sharing Your Information

3.1 Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in operating our website, processing payments, delivering orders, and providing other services necessary to fulfill our obligations to you.

3.2 Legal Requirements: We may disclose your personal information if required by law or if we believe that such disclosure is necessary to protect our rights, comply with a judicial proceeding, court order, or legal process served on us.

3.3 International Data Transfers: In order to provide our services to you, we may transfer your personal information to countries outside of the United Kingdom, the European Union, and the jurisdiction in which you are located. We will take appropriate measures to ensure that such international transfers comply with applicable data protection laws.

4. Your Rights

4.1 Access and Correction: You have the right to access, correct, or update your personal information. If you would like to exercise this right, please contact us using the information provided at the end of this Privacy Policy.

4.2 Data Portability: Upon request, we will provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, where technically feasible.

4.3 Withdrawal of Consent: If you have given your consent for certain data processing activities, you have the right to withdraw your consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.

4.4 Right to Erasure: You have the right to request the erasure of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected or if you withdraw your consent.

5. Data Security

We implement technical and organisational security measures to protect your personal information from unauthorised access, loss, or alteration. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security of your information.

6. Retention of Personal Information

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including any legal or regulatory requirements.

7. Updates to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.

8. Children's Privacy

Our website and services are not directed towards individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective upon posting the revised version on our website. We encourage you to review this Privacy Policy periodically for any updates.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Cobra & Co
Address: 1 Nottingham Road, London, CR2 6LN, UK
Email: services@cac.uk
Phone: +44 7478 056784

Effective Date: 29th May 2023

By using Cobra & Co's website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy. If you do not agree to this Privacy Policy, please refrain from using our website and services.